See Why Users Are Leaving Blue Apron For HelloFresh

See Why Users Are Leaving Blue Apron For HelloFresh

HelloFresh has long set the pace in the meal kit space, outshining competitors like Blue Apron. Who’s better might be a personal opinion, but after both brands recently launched new product offerings, we wanted to see which one has come out ahead. Spoiler alert, not all refreshes are created equal.

Across social media, longtime Blue Apron users have been voicing frustration over recent changes, while HelloFresh’s updates are winning raves for convenience, variety, and flavor. We dug into both services to see how they stack up. Here’s what you need to know before you choose your next box:

1. Quality & Taste: HelloFresh

Taste and quality matter most at dinnertime.

  • Blue Apron’s recent customer reviews are packed with complaints about bland recipes and “tiny portions” that don’t feel worth the price (Reddit thread). Some long-time users say the meals are a downgrade compared to what Blue Apron used to deliver.
  • HelloFresh has doubled its menu to over 100 weekly recipes, with global cuisines like Korean, Moroccan, and Peruvian alongside family favorites. Customers are amazed that HelloFresh now includes premium proteins like steak and seafood every week at no extra cost. Plus, portion sizes have been boosted across the board.

Winner: HelloFresh. Bigger, better portions with fresher flavors and more adventurous recipes that keep dinner exciting and satisfying.

2. Meal Types: HelloFresh

  • Blue Apron rolled out some add-ons and pre-made options, but reviews say they’re underwhelming compared to their classic chef-driven meals.
  • HelloFresh offers 100+ weekly options, including 10+ ready-made meals for busy weeknights, veggie-packed recipes with 2+ fresh vegetables per plate, and 15+ high-protein recipes weekly. There’s also a surge in Mediterranean-inspired, better-for-you meals, so it’s easier to hit health goals without sacrificing flavor.

Winner: HelloFresh. From health-conscious eaters to families with picky kids, the sheer variety ensures there’s something for everyone.

3. Overall Value: HelloFresh

Cost plays a huge role in picking a meal kit.

  • Blue Apron deals exist, but they don’t match competitors’ offers. Some Blue Apron diehards confessed that they left Blue Apron for other meal kit brands with better deals.
  • HelloFresh has bigger portions and premium proteins like steak and seafood are now included at no extra charge, making every plate feel like you’re eating at an upscale bistro.

Winner: HelloFresh. More food, better proteins, and bigger savings… a clear value advantage.

4. Customer Support: HelloFresh

Convenience isn’t just about your cooking experience; it’s about how effortlessly you can manage your subscription.

  • Blue Apron customers have reported difficulty adjusting or canceling plans, with confusing steps and slow responses. They’ve recently made standalone orders an option; time will tell if less commitment is what the people want.
  • HelloFresh 97% of customers say they’re less stressed about dinner, and thanks to the easy navigation on the app and website, skipping a week, swapping meals, or updating portions when family comes to stay for the weekend is quick and seamless. Plus, the HelloFresh 100% satisfaction guarantee means if your first box doesn’t meet expectations, you don’t pay.

Winner: HelloFresh. Stress-free flexibility and confidence with every order.

What Users Are Saying

“Frustrating experience. Very difficult to select meals through the (Blue Apron) app. Support takes 1+ week to respond. Recipe cards usually missing… Recent updates pushed me to cancel. I was loving it before the last few weeks.”

– Blue Apron Trustpilot reviewer

“We are thoroughly enjoying our (HelloFresh) meals. They are tasty and easy to prepare. Love how we can choose meals with lower calorie count. Very helpful when you’re trying NOT to add on pounds.”

– HelloFresh Trustpilot reviewer

The Verdict: HelloFresh Comes Out On Top

After comparing both services across taste, variety, value, and convenience, there’s one clear winner: HelloFresh.

Why HelloFresh wins:

  • 100+ weekly recipes, including global flavors and family favorites
  • Premium proteins (steak, salmon, barramundi, more) are included weekly at no extra cost
  • Bigger portions with more grains, veggies, and protein in every plate
  • Veggie-packed meals and healthier options (Calorie Smart, Mediterranean, High-Protein)
  • 10+ ready-made meals weekly for stress-free nights
  • 100% satisfaction guarantee on your first box.

Ready to spice up mealtime with more variety, better choices, and delicious dishes that truly satisfy? Sign up to HelloFresh now!

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