I Tried NYC's Hottest New Dental Service, Here's What Happened

person getting work done at tend

Just when I thought I was doing great at this adulting thing, I realized I hadn't gone to the dentist in over two years. Am I the only one where if it isn't paining me I just forget about it?

Finding A Dentist

"Book Dentist!!" was going straight into my planner. But where to go? Since moving to the city, I haven't gone to a dentist so it was time to find a new one. And I figured since they're all the same, I could just go to the closest one to my apartment.

After a quick search I saw, Tend pop up all over the map and luckily there was one not too far from my apartment in Chelsea.

The Clinic I Mistook For A Spa

I clicked onto their website and thought I made a mistake. I must have clicked the wrong link. This did not look like a dental clinic. The website was so sophisticated and the pictures of the waiting room, the consultation rooms and suites looked modern, bright, and almost glamorous. Still shocked, I read the whole website to make no mistake that I was booking a dentist appointment; not a day at a spa, which I would prefer.

Tend wants to create a new welcoming environment for people to enjoy and not dread their dental experience. From their dental suites to their complete dental services and hospitality, they have thought of everything. I was completely drawn in and thought my search was over since it looked so great. They have an insurance tab, and I was able to double check that they took my insurance provider.te

The Booking

In 2 minutes, I was booked in for my checkup which includes cleaning, X rays, and a general exam. I dread having to make that phone call and then the days leading up to my appointment, but after seeing Tend and how gorgeous it looked I was slightly looking forward to going. Not looking forward to all the pain, but hopefully the sleek decor would distract me from all that.

My Appointment

Thursday 10 am rolled around and I arrived at Tend a little early, which was perfect because my dentist happened to be ready for me. I was a little nervous going to a new dentist, but once I stepped inside, I was at ease. It felt like I was walking into a spa. Everything felt so tranquil and relaxing. They had contactless check-in and the room I was in had my name on it. How fancy!

My dentist was so lovely, talked me through everything before we started, and told me to ask any question I had at any time. I lay down on the chair and it was unbelievably comfortable, not plastic and sticky like what you expect.

Some Pleasant Surprises

And wait till you hear this: they have Netflix and Bose earphones! I put on Dead To Me. I was distracted, barely felt a thing, and we didn't have that awkward conversation while she was trying to do her job (and my mouth was open).

Just as I was getting into another episode, I was all done. It was even less painful than usual; Tend upgrades their dental instruments as soon as they can, so they have the latest in pain-minimizing technology!

I sat up in the chair and waited to see if I was going to get any bad news. "You are clearly doing a great job cleaning your teeth," she told me and I was delighted. Gold star for me.

She even asked me about my wisdom teeth. They had been coming up ever so slowly over the last few years. "They don't cause me any pain", I told her. She said they had fully broken through the gum so I wouldn't have any more pain from them. But she showed me my X ray and how they might start pushing my front teeth together. She assured me it isn't a problem now and advised I keep an eye on it. If it ever got worse and I wanted to do something about it, she informed me it would be a simple fix and they offer a few different options depending on what I wanted.

I was a little surprised how she was simply informing me and not pushing me to do something about it right away. I can't remember a time I didn't go to the dentist for a cleaning and come out with a few unnecessary fillings.

Why Tend Is So Different

I found out that's because Tend dentists don't make a commission on procedures, unlike most dentists. No upselling, only exactly what you need.

"Other than that, everything is perfect, so keep up that good routine," she said as I was leaving feeling great.

I couldn't stop rubbing my tongue against my teeth the whole way home. I forgot how clean they feel after a professional cleaning.

Final Notes

With so many locations, the most advanced pain-minimizing technology equipment, and amazing service from renowned clinicians who not just know how to treat your teeth but you too, Tend is the dental experience everyone needs to try.

Tend is now my dentist, for whenever I have a problem or when I just need a check up...which will probably be more frequent because I already want to go back.

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