Their biggest complaint seemed to be with the lack of communication they had received from the show's producers, with little information given on whether they would keep their jobs and what would happen to their pay. For two weeks, from late March through early April, there was seemingly no contact at all, as production company Telepictures sorted out how they were going to resume operations given current restrictions—which included hiring an outside, non-union firm to perform various functions, many of which existing, unionized crew members could have handled from home.