Zoom offers us the opportunity to connect with each other, but at a price.
Digital platforms are becoming vehicles for new ways of life during quarantine, offering new methods of loving and working and connecting with people who we can no longer see in person.
In particular, the video platform known as Zoom is quickly becoming integral to many of our quarantine routines. But where did Zoom come from, and is it helping us—or hurting us?
Like everything on the Internet, it's most likely doing a little bit of both. And like everything on the Internet, there's a lot going on behind the scenes.
Zoom was founded in 2011 by Eric Yuan. As of 2019, the company is valued at $16 billion. In the era of quarantine, most classes and meetings have been shifted over to its servers. Family dinners, dates, classes, revolution-planning sessions, intimate events—all have been shifted over to the online world.
Zoom is an oddly universal experience for many of us in quarantine, a strange third party in between our solitude and the buzzing outside world we used to know. A whole social culture is cropping up around it, filling the void left by concerts and bars—things like "Zoom Parties" and "Zoom Dates" are becoming common social activities, and as with all phenomena of the digital age, it's generated a fair amount of memes. ("Zoom Memes for Self Quaranteens" is just one of the Facebook groups dedicated to the strange parallel reality that is a Zoom video call).
There are fortunate aspects of Zoom. It's allowed businesses to continue and has kept families connected across continents; it's broadcasted weddings and concerts and rallies. Video conferencing services also vitally allow differently-abled people to participate in events they couldn't have attended otherwise.
But there's a darker undercurrent to all this Zooming. The problem with the Internet is that nothing is ever really private. In some part of our mind, we must know this. We know that everything we post on the Internet will live somewhere forever, impossible to scrub away. We know that the firewalls intended to block hackers are just as thin as a few lines of code, as easy to break as a windowpane. Yet now, many of us have no choice but to burn our data at the altar of the web, and to face the consequences that may come.
Zoom-Bombers Inundate Synagogues, Classrooms, and Meditations with Racist Torments
In March, a Massachusetts teacher was in the middle of a Zoom class when suddenly she found her lesson interrupted by a string of vile profanities. The interloper also shouted her home address. In another Massachusetts-based case, another trespasser invaded a Zoom meeting and displayed swastika tattoos on camera.
Cases of so-called "Zoom-bombing" have grown so common—and the attacks are sometimes so heinous and malicious—that the FBI's Boston Division issued a formal warning on March 30, 2020. "As large numbers of people turn to video-teleconferencing (VTC) platforms to stay connected in the wake of the COVID-19 crisis, reports of VTC hijacking (also called 'Zoom-bombing') are emerging nationwide," their website reads. "The FBI has received multiple reports of conferences being disrupted by pornographic and/or hate images and threatening language."
This phenomenon is certainly not relegated to Massachusetts. "Zoom-bombing" (or invading a Zoom call) may seem like just another form of trolling, but so far, many Zoom-bombers have delivered racist, hateful invectives during their intrusions onto video calls.
Also near the end of March, an online synagogue service was hijacked by racist accounts, who filled the Zoom group chat with "vile abuse" and anti-Semitic sentiments, according to the rabbi.
"It is deeply upsetting that at such a difficult period we are faced with additional challenges like these. We will be keeping the security of our online provision under review through the weeks ahead," stated the rabbi.
According to the Los Angeles Times, some University of Southern California classrooms have been Zoom-bombed with "racist taunts and porn." The stories go on and on. Morgan Elise Johnson's virtual morning meditation sessions were interrupted with graphic sexual material, which devolved into racist taunts when she tried to mute the hackers.
"I just exited out right away," Johnson said. "For it to be at a moment where we were seeking community and seeking collective calm … it really cut through my spirit and affected me in a very visceral way." Johnson's digital media company, the Triibe, has moved its meditations to Instagram live.
You can find plenty of additional examples of Zoom-bombs on TikTok and YouTube, as many gleeful hackers have uploaded footage of themselves interrupting various meetings. And if you're so inclined, you yourself can easily find information about how to hack Zoom calls yourself. On April 2, ZDNet reported that there are now 30 Discord channels related to Zoom hacking, at least three subreddits—two of which have been banned—and many Twitter accounts broadcasting Zoom codes.
If you're tracing Zoom-bombing to its origins, the online text and voice messaging server Discord is the place where it all began. Many of the hackers are less than subtle, often posting requests for hacks. "Can anybody troll my science class at 9 15," wrote one user in one of Discord's forums, according to pcmag.com. Another user linked to a since-deleted YouTube video that showed someone sharing photos of the Ku Klux Klan to an Alcoholics Anonymous Zoom meeting. The Discord forums are also full of information about hacking Facebook livestreams and Google Hangouts calls.
While many online hackers are seeking lucrative gains like credit card numbers, Zoom hackers seem to be motivated purely by a desire for mischief and chaos–as well as racism. Essentially, they're Internet trolls, AKA the scourge of the virtual earth. But the maliciousness of these racist attacks, which are hate speech through-and-through, can't be underestimated or taken lightly.
How to Protect Your Zoom Account
There are ways to protect yourself against the trolls. pcmag.com recommends creating your own individual meeting ID rather than using the one Zoom assigns to you. They also recommend creating a waiting room so the meeting organizer can choose who to let in, an option that can be found under "account settings," and requiring a password when scheduling new meetings, which can also be found in the account settings under "Schedule Meeting." When all participants arrive, you can "lock" the meeting by clicking "Participants" at the bottom of the screen window.
In addition, The Verge recommends that users disable the screen-sharing feature. Other sites advise turning "attention tracking" off—which can prevent call organizers from seeing whether you're looking at other tabs during your meeting—and you can use a virtual background to disguise your living space.
The Anti-Defamation League has synthesized all this into a list of handy tips, all of which are explained in detail on its website.
Before the meeting:
- — Disable autosaving chats
- — Disable file transfer
- — Disable screen sharing for non-hosts
- — Disable remote control
- — Disable annotations
- — Use per-meeting ID, not personal ID
- — Disable "Join Before Host"
- — Enable "Waiting Room"
During the meeting:
- — Assign at least two co-hosts
- — Mute all participants
- — Lock the meeting, if all attendees are present
If you are Zoom bombed:
- — Remove problematic users and disable their ability to rejoin when asked
- — Lock the meeting to prevent additional Zoom bombing
Zoom itself has faced scrutiny and questions for quite a while, and its problems extend beyond a vulnerability to hacks. "Things you just would like to have in a chat and video application — strong encryption, strong privacy controls, strong security — just seem to be completely missing," said Patrick Wardle, a security researcher who previously worked at the National Security Agency, per NPR. Wardle discovered a flaw in Zoom's code that could allow hackers to watch video participants through a webcam, a problem Zoom says it has fixed.
And of course, like most big tech companies, Zoom is in cahoots to the evil mastermind behind tech's greatest data suck—Facebook.
Zoom Has Been Quietly Sharing Data with Facebook
Many websites use Facebook's software to enhance and facilitate their own programs. For its part, Zoom immediately connects to Facebook's Graph API app the moment it opens, which immediately places data in the hands of Facebook's developers, according to Motherboard. The app lets Facebook know the time, date, and locations of every zoom call and additional device information. The problem is that Zoom never asked its users for their permission to sell data to Mark Zuckerberg.
Following the Motherboard report, a California Zoom user sued the company for failing to "properly safeguard the personal information of the increasing millions of users," arguing that Zoom is violating California's Unfair Competition Law, Consumers Legal Remedies Act and the Consumer Privacy Act. "The unique advertising identifier allows companies to target the user with advertisements," reads the lawsuit. "This information is sent to Facebook by Zoom regardless of whether the user has an account with Facebook."
In response, Zoom CEO Eric Yuan published a blog post in which he stated, "Our customers' privacy is incredibly important to us, and therefore we decided to remove the Facebook SDK in our iOS client and have reconfigured the feature so that users will still be able to log in with Facebook via their browser." Still, users are questioning whether one CEO's word is enough.
There are other eerie realities about Zoom. For example, call organizers have more power than we think. Using certain settings (which can all be turned off), hosts can read their call participants' messages and can see whether attendees clicked away from the call.
Certainly in the future, more dark truths will emerge about Zoom. For now, many tech companies are advising users not to say or do anything on Zoom that they wouldn't want to be broadcast to the public. Of course, Zoom is probably no more or less safe than the rest of the Internet, a thought that could be comforting or nightmarish depending on what you've been up to online.
A Much Larger Problem: The Internet Is Not a Safe Space
The prospect of a Zoom hack or data breach is scary, and it's absolutely not what any of us want to worry about during these unstable quarantined times. Yet it also reveals a dark truth about the Internet: nothing is safe online—and pretty much everything we post is being used to sell us things. Unless you're a super-famous person or the unlucky target of a bored troll, you should be less afraid that someone will go through your Google search history and more afraid of what's happening to all the times you put in your home address and email on a website's pop-up questionnaire.
Zoom's encryption may be shoddy, but it's certainly not the only site that's selling your data to Google, Facebook, and their cohort of advertising companies. In fact, every ad you see is based on your web search history, demographics, location, and other factors individual to you.
Data—which includes but is not limited to the numbers, emails, and information you put in on all those online forms—is one of the most valuable commodities of the Internet age. Every time we do anything online, or carry our phones anywhere, someone is collecting data, and typically that data is filtered into massive data-collection artificial intelligence programs that synthesize data and use it to sell products.
"We are already becoming tiny chips inside a giant system that nobody really understands," writes historian Yuval Noah Harari. "Every day I absorb countless data bits through emails, phone calls and articles; process the data; and transmit back new bits through more emails, phone calls and articles."
And what will happen to all this data? It's hard to say—but conspiracies are thriving. "Dataists believe in the invisible hand of the dataflow. As the global data-processing system becomes all-knowing and all-powerful, so connecting to the system becomes the source of all meaning," adds Harari. "Dataists further believe that given enough biometric data and computing power, this all-encompassing system could understand humans much better than we understand ourselves. Once that happens, humans will lose their authority, and humanist practices such as democratic elections will become as obsolete as rain dances and flint knives."
That might be extreme, but perhaps not. During this coronavirus quarantine, we will all be pouring much more information onto the Internet than ever before, providing the Internet with intimate knowledge of our every move—more than enough to create pretty accurate digital representations of our own minds. Whoever finds out the best way to harness and sell this data (be it an AI program, a human, or Elon Musk and Grimes' cyborgian child) may just be our new god.
Shows like Brooklyn Nine-Nine make cops seem harmless, an illusion tainted with centuries of racism.
Two summers ago, during one of the darkest periods in my personal life, I found solace in Brooklyn Nine-Nine.
Brooklyn Nine-Nine is a sitcom that stars Andy Samberg as Jake Peralta, an NYPD detective with an impressive track record of solved cases despite his goofy, unsophisticated demeanor. Since its premiere in 2013, the show has been commended for its representation of LGBTQ+ and BIPOC people; the recurring cast includes two very smart (and never overtly sexualized) Latina women, as well as two Black men in the precinct's top roles. In 2018, the show received a GLAAD Media Award for its depiction of queer characters. Throughout its seven seasons, Brooklyn Nine-Nine has addressed serious issues like workplace sexual harassment, reconciling with an absent parent, and coming out to disapproving family members, all while retaining a sharp, tasteful sense of silly humor. Rotten Tomatoes has given multiple seasons of Brooklyn Nine-Nine a perfect 100% rating, likening it to "comfort food."
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As its dance goes viral and we're stuck in our homes, "Savage" will remind us of this dark time years from now.
Earlier this month, Megan Thee Stallion released her most vulnerable project yet, Suga.
The Houston rapper quickly rose to massive Internet virality last year with her declaration of "Hot Girl Summer," a manifesto she's illustrated in countless tweets, candid videos, and of course a synonymous song (which became a Top 10 hit). Her popularity has set the hip-hop world ablaze, and she isn't burning out anytime soon.
"Savage," a characteristically cutthroat banger from Suga, is just the latest cut from Megan's growing discography to flourish on social media. On March 10, TikToker Keara Wilson first posted a clip of the dance she choreographed to "Savage." Since the original, Wilson has uploaded multiple TikToks of the dance, accruing hundreds of thousands of likes. She also posted a nifty tutorial for maximum trend potential.
Keara wilson on TikTok
Keara wilson on TikTok www.tiktok.com
NEW DANCE ALERT! 🚨 if u use my dance tag me so i can see🤗 @theestallion #writethelyrics #PlayWithLife #foyou #fyp #foryoupage #newdance #savage
As with all the best viral dances, Wilson's routine spread like wildfire, spawning recreations from TikTok royalty like Addison Rae and Charli D'Amelio, as well as from other Gen-Z favorites like Emma Chamberlain, James Charles, and Liza Koshy.
addison rae on TikTok
addison rae on TikTok www.tiktok.com
@sherinicolee OK MAMA
charli d'amelio on TikTok
charli d'amelio on TikTok www.tiktok.com
Soon enough, of course, the dance caught the attention of Thee Stallion herself, who shared her rendition of it from the comfort of home in a onesie. The caption reads "#quarantineandchill." As we're all cooped up in our houses, (hopefully) working remotely and (hopefully) practicing social distancing, the "Savage" dance has henceforth dubbed the foreseeable future as Hot Girl Quarantine. Years from now, when we're all finally allowed back into the bars and parties have resumed, "Savage" will begin playing in the distance. We'll look at our friends longingly and say, "Remember when we survived a pandemic?"
We all have songs that we associate with a certain event or period in time. Ex-Tumblr kids will remember the black-and-white clad aesthetic circa 2013 that became inextricable from songs like the 1975's "Chocolate" and the Neighbourhood's "Sweater Weather." Green Day's "Time of Your Life" is to high school graduations what Medicare for All is to Bernie Sanders' platform.
Now, the Very Online generation will forever associate "Savage" with the coronavirus. With so much free time on our hands, Internet scrolling is the new 9-to-5. With gyms on lockdown, dancing in our bedrooms seems like the most natural way to get endorphins. I, a grown adult, begrudgingly made my own painfully unsexy TikTok to "Savage," and would recommend you do the same to distract yourself from...everything else.
Though we won't be hearing it in clubs or at get-togethers with friends, "Savage" is still bound to become even more popular and inescapable as our time indoors trickles on. It's sassy, it's moody, it's nasty—in a weird way, it's just like a global pandemic.
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